Billing Record Requests

Note:  Medical record requests must be submitted directly to the facility where services were rendered.

This includes copies of film, X-Ray, CT, MRI, etc.

Billing Record and Balance Verification Requests:

Dates of service – Feb 14, 2024 and prior:

Please send requests for itemized statements to: [email protected]. All requests must include proper authorizations.

Dates of service – Feb 15, 2024 and after:  please utilize ChartSwap, www.ChartSwap.com

Requests via mail, fax or email will not be processed and must be submitted through ChartSwap; please ensure your office has registered via ChartSwap.com using the following steps and resubmit the request.

1.  Register at http://www.chartswap.com/register as a Record Requestor

2.  Sign in and Search for a Provider, Enter Request Details, then Upload Supporting Documents

3.  ALL billing record requests, Subpoenas and Signed Authorizations for medical billing records may be submitted via Chartswap utilizing the appropriate date range for:

a.  Advanced Imaging Alliance (parent company for Huron Valley & X-Ray Consultants), or

b.  Huron Valley Radiology, PC, or

c.  X-Ray Consultants, Inc – Please utilize Data Range for

4.  Dates of Service being requested MUST be included on ALL signed authorization and Subpoenas. We cannot accept Any/All, it must be a specific range.

5.  Once your request has been reviewed and it is confirmed billing records are available, you will receive a notification and invoice which you can pay with a check or credit or debit card.

6.  Mail Delivery includes email and fax options. You must make payment directly to ChartSwap.

Please contact ChartSwap directly at 855-879-7927 if your firm needs to register more than one user or if you would like to schedule training for your employees.